Privacy Policy

Your Privacy, Our Priority: We Protect What Fuels You

At The HydroJugs Outlet, we believe trust is the foundation of every great hydration journey. We are committed to safeguarding your personal information with the same care we put into designing our bottles—thoughtfully, transparently, and with your well-being in mind. This policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

• Information You Provide: When you make a purchase, create an account, or contact us, we collect details such as your name, email address, shipping address, payment information, and any messages you send us.

• Automatically Collected Information: When you browse our site, we may collect your IP address, device type, browser, and browsing behavior through cookies and similar technologies—all to improve your shopping experience.

• Why We Collect It: To process orders, communicate with you, enhance site functionality, and—only with your consent—share hydration tips, updates, or offers.

2. How We Use Your Information

• To fulfill orders, ship products, and provide customer support.

• To personalize your experience and improve our website.

• To send order confirmations, shipping updates, and service-related notices.

• With your explicit permission, to send occasional emails about new products, hydration inspiration, or exclusive offers. You can unsubscribe anytime.

3. Data Sharing & Disclosure

• We Never Sell Your Data: Your personal information is not for sale—ever.

• Trusted Partners: We may share data only with essential service providers (e.g., payment processors, shipping carriers) strictly to complete your order.

• Legal Compliance: We may disclose information if required by law or to protect our rights and safety.

4. Data Security

• We implement industry-standard security measures, including SSL encryption, to protect your information during transmission and storage.

• While no online service is 100% secure, we continuously monitor and update our practices to keep your data safe.

5. Your Rights & Choices

• Access & Control: You can review, update, or delete your account information by logging into your account or emailing us.

• Marketing Preferences: You can opt out of promotional emails at any time using the “unsubscribe” link in every email.

• Cookies: Most browsers allow you to control cookies through their settings, though disabling them may affect site functionality.

6. International Data Transfers
As a U.S.-based company serving customers worldwide, your data may be transferred to and processed in the United States, where data protection laws may differ. By using our site, you consent to this transfer.

7. Children’s Privacy
Our website is not intended for individuals under 16. We do not knowingly collect personal information from children.

8. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. The latest version will always be posted here with the effective date.

9. Contact Us
For privacy-related questions, requests, or concerns, please reach out to our dedicated support team:
Email: [email protected]
Subject Line: Privacy Inquiry